To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
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Return Policy — Just Leggings
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you want to exchange an item for another size or color, please get in touch with JustLegging.com within 30 days of the purchase date.
We will provide instructions on returning the item and a return authorization code.
The item must be returned with a copy of the original invoice.
If you need to exchange it for the same thing, email us at [email protected] and send your item to Just Legging Store 230 W 38th St, New York, NY 10018, United States.
Once we receive the item, we will ship the exchanged item to you at no additional cost.
Refund Policy for JustLegging.com
At JustLegging.com, we are committed to providing our customers with the highest quality leggings and customer service.
We understand that sometimes the leggings you purchase may not meet your expectations and that you may need to return the item for a refund.
We have outlined our refund policy below to ensure that you know our refund policy and your rights.
Our Refund Policy
JustLegging.com provides customers with a 30-day money-back guarantee.
If you are unsatisfied with your purchase, you can return it within 30 days of your purchase date for a full refund. Items must be returned in original packaging and unused, unworn condition.
To return an item, please get in touch with JustLegging.com within 30 days of purchase. We will provide instructions on returning the item and a return authorization code. The item must be returned with a copy of the original invoice.
We will process the refund within five business days of receiving your return. The refund will be issued to the original form of payment.
Please note that refunds may take up to 5 business days to appear on your bank or credit card statement.
Exceptions to the Refund Policy
JustLegging.com does not accept returns or provide refunds for:
- Leggings that have been worn, washed, or damaged
- Leggings that were purchased more than 30 days before the return date
- Leggings that have been altered or customized
- Leggings that were purchased from a third-party retailer
Damaged or Defective Items
If you receive a damaged or defective item, please contact JustLegging.com within 30 days of the purchase date.
We will provide instructions on returning the item and a return authorization code. The item must be returned with a copy of the original invoice.
Once we receive the item, we will inspect it, and if it is found to be damaged or defective, we will process a full refund or exchange the item at no additional cost.
If you have any questions or concerns about our refund policy, please get in touch with us at [email protected].
Shipping
To return your product, you should mail your product to:
Just Leggings
Address: Just Legging Store 230 W 38th St, New York, NY 10018, United States
Phone: +1 917 790 0618
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 917 790 0618